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Carers Support Service
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carers' resource information and support
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Help and Advice

Help for you

We offer a range of support services to help carers, most of which are free to carers even if the person you support has to fund their own care. Find out more about how we can help you here. 

What is a carer?

You might be unsure if this service is for you. Find out more about what it means to be a carer here. 

Caring for someone with Mental Health

A number of helpful videos have been created about becoming and being a Mental Health carer. Watch them below. 

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Carers Training

Find our guide to practical skills and learning opportunities for carers online here. If you'd like to receive this in another format, please get in touch.

Getting Help for the Person You Care For 

Social Care Support

Getting the right support for the person you care for, and support your in your caring role and make things easier for you. Find out more about how to access support for the person you care for here.

Home First

If the person you care for is currently in hospital, you may be interested in 'Home First', a system which supports the discharge from hospital and recovery from home. You can find out more about Home First here. 

There is also a helpful leaflet which can help to direct you to support within the community, which can help you or the person you care for stay well at home.

My Life My Care

The My Life My Care website contains lots of helpful information and advice about care and support for adults in Bournemouth, Christchurch and Poole. 

Lasting Power of Attorney

A Lasting Power of Attorney (LPA) is a legal document where you can give another person the authority to make certain decisions on your behalf.

The person you care for may also want to set up a Lasting Power of Attorney so that it is easier for your to make decisions for them if they can't do this for themselves in the future. For more information, visit the website

People on low incomes may be be able to apply for a reduced fee or you may be exempt from paying for the fee to register the Power of Attorney document if you receive certain means tested benefits. You can find out more about this here

Information about health conditions

You can look up helpful information about specific health conditions on the NHS Choices website. 

You may also wish to read 'A practical guide to healthy caring.' for hint and tips on healthy caring. 

Employment Rights and Information For Carers

You do not have to tell your employer about your caring responsibilies, but you do have certain rights as an employee. These include the right to request flexible working or time off in emergencies. 


The Advisory, Conciliation and Arbitration Service (ACAS) are able to provide information and advice to both employers and employees about carers rights within the workplace. 

Young Adult Carers

The Carers Trust have produced the handbook, ‘Getting into Work: a Guide for Young Adult Carers in England’. This gives young adult carers information and advice about how to overcome difficulties they may face in finding and staying in exployment, applying jobs, and balancing work with a caring role. 

Finding employment and education 

Carers UK have designed a new e-learning programme called Learning for Living which provides a helpful starting point if you are wondering what skills you've gained from caring.

The uCan project by WISE Ability is a project which supports people to achive their employment, training and education goals. Find out more here or phone WISE Ability on Call 0300 303 3737. 

When caring comes to an end

Looking after someone is a huge part of life, but it is inevitable that your caring role may change over time. You may not be able to look after the person you care for at home, or there may be a time when you have to think about life after the death of the person you cared for. Whatever the circumstances, our 'When caring comes to an end' booklet may help. 

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